Shipping policy

Look What I Found (“we” and “us”) operates the website (lookwhatifound.in) (“Website”). By placing an order through this Website, you agree to the terms outlined below. These terms are intended to ensure clarity and mutual understanding of our shipping process.

1. Stock Availability

We strive to maintain accurate stock levels on our website. However, in rare cases, there may be discrepancies. If an item is out of stock after you place an order, we will fulfill the available products and contact you to offer either a refund or the option to wait for the backordered item to be restocked.

2. Delivery Time

Delivery times may vary depending on your location. Estimated delivery times will be around 5 to 7 days depending upon your location.

3. Order Tracking

Once your order is picked up and dispatched, you will receive a confirmation email and SMS with a tracking number and a link to monitor your shipment’s progress using the latest updates from our shipping provider.

4. Dispatch Time

Orders are typically dispatched within 2 business days of payment confirmation.

Our warehouse operates Monday through Saturday during regular business hours, excluding national holidays. We take all reasonable steps to minimize delays during holiday periods.

5. Change of Delivery Address

We are unable to modify the delivery address once an order has been placed. Please ensure your delivery information is correct before completing your purchase.

6. Delivery Delays

If your delivery exceeds the estimated timeframe, please contact us at support@lookwhatifound.in, and we will investigate the issue promptly.

7. Shipping Charges

Shipping charges are included in the final price. There are no additional or hidden shipping fees applied at checkout.

8. Customer Support

For any questions or concerns regarding your order, feel free to reach out to our customer support team at support@lookwhatifound.in. We are here to assist you and ensure a smooth shopping experience.